Unlock Your Leaders Potential And Drive Organisational Growth

Our Senior Hospitality Leadership Development Program gives your senior leaders the tools and mindset needed to drive your business forwards and create market leading experiences for your customers.

The Senior Hospitality Leadership Development Program

Welcome to our Senior Hospitality Leadership Development Program, a comprehensive 12-month journey designed to elevate your strategic and people leadership skills. 

This program is tailored for seasoned professionals and senior leaders who are new in post who aspire to drive innovation, excellence, and sustainable growth within their organisations. 

Each month, you will engage in intensive sessions focused on key aspects of leadership, from strategic planning and innovative leadership to talent management and customer experience excellence.

Our curriculum is crafted based on The 7 Stages of Hospitality Leadership to address the unique challenges and opportunities in the hospitality industry, ensuring you stay ahead of industry trends and attract the top talent in our industry.

Through interactive workshops, expert-led discussions, Mastermind sessions, you will gain actionable insights relevant for your business and develop the competencies needed to lead with vision, integrity, and impact. 

Join us September 2024 on this transformative journey and become the leader your organisation needs to thrive in today’s dynamic hospitality environment.

Next Cohort Starts September 2024.

Our next Cohort is open for registration now.  Reserve a space for your key leaders on this program dedicated to the hospitality industry that will transform how you lead your business.

Register a place for your leaders on our next Cohort starting on 12th September 2024.

Who is this program for?

This program is ideal for senior leaders and executives in the hospitality sector who are responsible for driving strategic initiatives and managing high-performance teams. 

It is designed for:

  • Hotel General Managers
  • Directors of Operations
  • Senior Executives and VPs in Hospitality
  • Heads of Departments (e.g., Marketing, HR, Finance)
  • Aspiring Leaders Preparing for Senior Roles
  • Senior Leaders new in post.

Leadership Development Based On The Cafe Hustle Framework.

In order for our leaders to excel at leading our organisations they need to have mastery of their leadership, both of themselves, their people and the direction the organisation is going.

The Senior Hospitality Leadership Development Program is specifically designed to focus in on the skills your people need to not only lead your business, but to build a thriving culture with engaged employees, all pulling in one, strategic direction.

Self Leadership

Self-leadership is the beginning of great people and organisational leadership. Develop the character, behaviours and judgement of the people your business needs to propel it forwards.

People Leadership

Influencing the people within a team is the next fundamental step that is the gateway to building and developing the performance of other individuals and teams.

Organisational Leadership

With great people and great teams, the stage is set for great performance. This step is all about helping your business exceed its targets.

Program Overview

Our curriculum is crafted to address the unique challenges and opportunities in the hospitality industry, ensuring you stay ahead of industry trends and competitive landscapes.

Each month, you will participate in three-hour intensive sessions focused on critical leadership topics, followed by a one-hour mastermind session where one delegate will be in the hot seat to discuss their specific challenges and solutions.

This structure not only enhances your strategic leadership capabilities but also emphasizes the importance of people leadership, creating a balanced and impactful development experience.

Program Highlights

  • Strategic Leadership: Develop and implement effective strategic plans, stay ahead of industry trends, and maintain a competitive edge.
  • Innovation and Creativity: Foster a culture of innovation, leverage creative problem-solving techniques, and drive service innovation.
  • Financial Acumen: Gain a robust understanding of financial management and budgeting to make informed decisions that impact your organization’s bottom line.
  • Marketing and Brand Management: Create powerful marketing strategies, build a strong brand identity, and ensure brand consistency.
  • Operational Excellence: Streamline operations, implement quality control measures, and achieve operational efficiency.
  • Leading Organizational Change: Master change management techniques, overcome resistance, and lead successful change initiatives.
  • Talent Management: Identify future leaders, create impactful development programs, and ensure effective succession planning.
  • Advanced Leadership Skills: Enhance emotional intelligence, improve decision-making skills, and lead with integrity.
  • Customer Experience: Map the customer journey, enhance touchpoints, and develop innovative service offerings.
  • Ethical Leadership: Incorporate ethics into your leadership decisions and integrate corporate social responsibility into your business strategies.

Why Choose This Program

  • Industry-Relevant Curriculum: Our modules are specifically designed to address the current and future needs of the hospitality industry.
  • Expert Facilitators: Learn from industry experts and experienced leaders who bring practical insights and real-world examples.
  • Interactive Learning: Engage in workshops, case studies, and group exercises that provide hands-on learning experiences.
  • Peer Networking: Connect with other senior leaders, share experiences, and build a professional network that supports your growth.
  • Personalized Development: The mastermind sessions ensure personalized attention to your specific leadership challenges and solutions.

Monthly 3 hour sessions delivered live via Zoom.

Accelerate learning with out monthly mastermind sessions.

Contact us via email with questions at any time without limit.

Develop principled leaders who will drive your business forwards.

Enquire about the Senior Hospitality Leadership Development Program?

Embark on this transformative journey and become the leader your organization needs to thrive in today’s dynamic hospitality environment. Enroll in our Senior Hospitality Leadership Development Program and take the first step towards elevating your leadership impact.

Fill out the form below to get started.



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We collect and process personal identifiable data about you to provide the service you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.

This Privacy Notice explains how we collect, use, share and protect your personal information. This notice may be reviewed and updated from time to time and we will post any changes on our website.


The Data Controller in respect of this Privacy Notice is The Café Hustle.


We collect your personal information when you:

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